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T&C's

T&C's

 

Please find details below of our website company policies.


Site Security:

We endeavor to ensure this site is safe and secure, all our payment transactions are done

via google checkout. To view their security information go to www.checkout.google.com.


Cancellation/Refunds:

If you wish to cancel an order Tbs bathrooms must receive notice in writing and within 7 days

after delivery. Tbs Bathrooms are under no legal obligation to accept cancellations after that

period. 


If you have any queries on this please call 01246 550199.

Please note goods returned to us will not be refunded unless they are in re-saleable condition

ie not written on or damaged.


Cancelled goods should be returned to us at the following address:

Total bathrooms
477a Chatsworth rd
Chesterfield
Derbyshire
S40 3AD

(please do not return items without contacting us first)


Refunds:

Items returned within 7 days after delivery will be refunded in full. Faulty items will also be refunded in full

if returned within 7 days, after this period we will seek to have the manufacturer repair the item.


Please note all goods should be checked on delivery and not signed for in good condition if damaged.

Faulty items:

We will assist with all faulty product queries and replace the product (if possible)at any time within 12 months after purchase. Otherwise it will be up to the manufacturer and their guarantee. Please note this only covers faulty items not items damaged in transit or use.


Customer Service Contact:


To discuss any of the above or for any other customer service related query please call us on 01246 550199. 


Write to us at: Total Bathrooms
477a Chatsworth rd
Chesterfield
Derbyshire
S40 3AD

Or Email us: tbsl@live.co.uk


Privacy Policy:

We will NOT store any of your personal information ie credit card info, address etc. (Apart from during use).

Please note all our delivery dates are approximate only.